BOSTON, MA (USA) — November 22nd, 2011 — Aternity Inc., the industry’s technology leader in end user experience management solutions for Global 1000 enterprises, announced today that ABQ Health Partners, the largest multi-specialty, independently-owned medical group in New Mexico, has selected the Aternity Frontline Performance Intelligence (FPI) Platform for its strategic end user experience management initiatives. With Aternity, ABQ Health Partners will monitor and analyze the performance of its Electronic Health Record (EHR) solution in order to pro-actively monitor on-going use.
“After a lengthy due diligence process and evaluation of application performance monitoring vendors, Aternity’s FPI Platform provides us with the user-centric, proactive IT management capabilities our business requires,” explained Scott Dannenberg of ABQ Health Partners. “We are confident that Aternity will play a significant role in helping ABQ Health Partners to further its mission in providing high quality, high tech medical care and excellent service to our patients.”
The driving need to understand real end user experience from the frontline has grown rapidly within the healthcare industry especially with the increasing complexity and highly distributed nature of today’s virtualized IT environments. Cloud Computing, Virtual Desktop Infrastructure (VDI), SLA Management, Web 2.0 applications, and Meaningful Use programs are just some of the main IT initiatives that have increasingly exposed organizations to the visibility gap and their inability to truly understand end user experience “From the Edge on In.”
Aternity redefines end user experience management by providing the industry’s first patented Frontline Performance Intelligence Platform, effectively transforming every desktop – physical or virtual – into a self-monitoring platform that is user experience aware. Aternity’s FPI Platform uniquely monitors the three primary components that dynamically interact at all times to define and impact an end user’s experience as an IT consumer: Application Performance, Device Performance, and User Productivity. Frontline Performance Intelligence is the result of the real-time aggregation, analysis and correlation of all these metrics, ultimately delivering user-centric, proactive IT management from the Desktop Vantage Point.
“We welcome ABQ Health Partners into our healthcare family and are committed to helping them optimize their EHR adoption, performance, and productivity,” said Trevor Matz, President and CEO of Aternity. “By providing them with the business intelligence they need to reduce business disruptions and increase end user productivity, Healthcare leaders, like ABQ Health Partners, continue to rapidly embrace the value and impact of Aternity’s user-centric approach to proactive IT management.”